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Contact Lenses
Multifocal
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Embrace Every Detail
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London Opticians and Hearing Care Specialists
Welcome to Concept Camden Contact Lens Centre, recognised as one of the largest independent Opticians in London. We are committed to delivering an exceptional standard of support and care to our patients. Whether you require an eye test, contact lens fitting, diagnosis of an eye condition, hearing care, ear wax removal or simply assistance with choosing the right glasses frames or hearing aid, our team of experts is here for you.
In addition to our commitment to offer the very best eye and ear care we also offer an extensive range of spectacles, sunglasses and contact lenses at affordable prices, with the very best customer service and support from our dedicated staff across London. Our clinical excellence coupled with state-of-the-art technology ensures that we stay well ahead of the market and our ability to offer bespoke eyecare and hearing care services based on your individual needs sets us apart from our competitors.
Contact Lens
Specialists
Comprehensive
Eye Exams
Dry Eye
Clinic
Large Range
of Frames
Hearing
Care
Ear Wax
Removal
Tomoko Carter
22:44 11 Apr 25
I first visited Concept Camden Contact Lens Centre over 20 years ago and have been going ever since. I am comfortable and rely... on the friendly and courteous service from Bruno and Robbie. Bruno's wealth of knowledge, passion and sincere customer first approach are outstanding. He found the perfect solution for my astigmatism - multifocal contact lenses which I have been wearing for years now. Also they offer an Eyecare Plan with various benefits such as annual eye tests, unlimited consultations and product discounts. If you need an optician, this is the place to go.read more
Tony Gohagan
16:11 02 Mar 25
If you need Specs, then CCLC is where to go. Maybe you're a PhD, or you work in a Bar; if you're from Camden, or an... Overseas Student; whether you're a Private or an NHS customer; if you're just starting School or recently Retired, all are served equally well!
CCLC has been on Camden High St for at least 30yrs, with many of the same Members of Staff still there now; they're always friendly, considerate, well informed.
Most importantly, they'll help you to the very best of their abilities, and to the highest standards, in your choice of Specs or Contacts and they have a very wide range of both. They will help in every way they can, so just ask!
CCLC's mostly always quietly busy - expect to wait a little. Its atmosphere is serene, informal, efficient.
[I've been customer since at least 1995]read more
Eirini Pappa
10:44 24 Feb 25
You visit once, you get contacted by them for life for your next appointment. Moved out of London? Moved out of... England? Nothing can stop the Camden contact lens center from harassing you. They will even call you during Christmas holidays. They will ignore you when you tell them to stop contacting you. Only way out is to block their numbers (I think). Or go to the police because this is a GDPR violation. So my advice is: only visit the store if you're planning to stay in Camden for the rest of your life 🙂read more
Liz Hinds
14:38 23 Jan 25
Great service as usual. I’ve been going to Concept Camden Contact Lens Centre for over 30 years & have always been well... looked after . I had the eye lid clean after my eye test & it is very relaxing & improves vision - thank you Bruno!read more
Michi Pickl
21:15 13 Jan 25
We were on holiday in London, and my girlfriend had problems with her contact lenses!
The service here was amazing, and... they saved our holiday with their help and professionalism!
We are so happy we found this great shop!
I definitely recommend this place!
If I could, I would give more than just 5 stars!
Thanks again! ✌🏻read more
Catherine Aguilar
16:38 13 Dec 24
As a long standing customer I have never been disappointed by the staff’s expert advice and service on contact lenses... (multifical) and specs.read more
Lavern Nickle
12:58 23 Oct 24
Lovely professional staff, especially Bruno who has been very accommodating, orders for contact lenses arrives very... quickly.
Your eye checks are carried out to a high standard.read more
Ioannis Giachos
08:59 19 Sep 24
Absolutely amazing experience. The personal is very kind and professional and take proper time to make sure everything... was in order. Special thanks to Bruno for his assistance with our issue and concernsread more
Jie P
17:33 27 Aug 24
We were on a trip to London, and forgot to bring contact lenses. This shop welcomed us in on a busy day, their service... is accurate, professional and thoughtful! Thank you for everything!read more
Camilla Colombo
10:03 13 Aug 24
I had no contacts and needed them urgently for a shooting. They visited me and gave me the most comfortable option for... me. Amazing optical store, super kind and nice! Honestly best store in the area if not in Londonread more
‘Tunde Adebayo
21:44 08 Jul 24
I first walked through the doors of Concept Camden Contact Lens Centre towards the end of 1990, on the recommendation of a work... colleague, and have been a regular client ever since.
I obtained my first set of contact lenses through them and, over the years, they have been with me on my journey, always providing updated technology and sometimes trialling the latest innovations in eye care before they are widely available.
The staff are friendly and professional, and you always feel welcome when you step in. My main contact is Bruno, who always impresses with his depth of knowledge, overflowing passion and enthusiasm.
I am currently enrolled in their Premium Eye Care Plan, which enables me to obtain a discount on the lenses, spectacles, sunglasses, ear treatments, eye clean and other products. The plan provides an ‘anniversary’ free month for my multifocal lenses and includes all the consultations and checkups.
Recently, I decided to treat myself to a premium eye clean, which is like a spa treatment for the eyes. As I lay back in the chair, Bruno got down to work, carefully and thoroughly pampering my eyes. The treatment was so relaxing, I didn’t realise when I fell asleep! I have had a couple of the other eye cleans before but this was really special. Definitely recommend.read more
ridinginthestreets
04:11 18 Jun 24
I went Turkish barbers and got a hair and beard cut and got my nose and ear hairs removed by using hot wax then I came... here and got my both my ears micro suctioned for £55
The service was very quick and painless (less than 10 minutes)
Now my hearing has improved because both my ears were blocked with ear waxread more
Kiran
14:16 17 Jun 24
Been attending for 35 years. Where did the time go? I am not a multi-focal user, for glasses and daily contact lenses.... Bruno has really helped with the transition and giving me lens options. I have dry eyes so it's a challenge. Plus with the eye treatments, my eyes are staying clean and Bruno has made me aware of what I need to look out for. It's a great place, and friendly knowledgeable staff.read more
Shereen Shereen
16:26 04 Jun 24
I've been a customer with Concept Camden Contact Lens Centre for the past 30 years and have dealt with Bruno, who has always... provided an exceptional & professional service. I highly recommend them for their outstanding service and for maintaining my vision and eye health. I have a high prescription and have never gone anywhere else & credit Bruno for my stable eyesight. I am sincerely grateful to him.read more
Jeremy Guyer
14:35 31 May 24
I have been a customer of Concept Camden Contact Lens Centre and its predecessor company since 1989. Very professional service... especially from Bruno who has expertly fitted the latest range of gas permeable lenses all this time. I would highly recommend Concept Camden Contact Lens Centre to anyone wanting contact lenses or spectacles.read more
Janet Arthur
16:54 30 May 24
I had an eye clean appointment with Bruno, well what can I say. After my clean, I walked out of Camden Contact Lens... without wearing my glasses, or lenses, everything seemed so clear. It was like I had been given a new pair of eyes. Excellent service highly recommended. I’m hooked.read more
Kyanne Andersen
08:56 02 May 24
While on vacation to the UK, my sunglasses (which I had bought in the US) became too loose to be comfortable. I stopped... into Camden Contact Lens Center and Amar Rachid greeted me. He offered to heat and adjust the ear pieces while I wait. In just a few minutes my glasses were fixed and he said “no charge” with a smile. The place seemed very friendly and in addition to their contact lens name, they also had a very large display of glasses frames, indicating they are a full service optical store. Even as a drop-in, they served me immediately with a smile! Kyanneread more
Alison Sheehy
09:26 13 Apr 24
The friendliest and most helpful staff! Amar helped us while my partner a glasses related emergency on our holiday -... saved our weekend! Thank you!read more
Valentino Quiles Matei
10:10 06 Apr 24
I recently visited an optician's office and was thoroughly impressed with the service I received. From the moment I... walked in, I was greeted warmly and made to feel comfortable.
The staff was incredibly helpful, especially Bruno, who was exceptionally sympathetic and understanding of my needs.Not only was the service excellent, but the product itself has been a perfect fit for my eyes. It's evident that they prioritize quality and customer satisfaction above all else.
I'm truly grateful for the personalized care and attention to detail that was provided to me.For anyone in need of eye care, I highly recommend visiting this optician.read more
Peter Passelle
19:34 02 Apr 24
I have been using Concept Camden Contact Lens Centre for over 20 years. I always get the best treatment and advice and believe... I am privy to the most up to date advanced eye care products on the market. It is a place that I would definitely recommend.read more
Kaykay San
23:30 29 Mar 24
If you have dry eyes or MGD and you already use a heat compress, are aware of your diet and know how to massage your... lids I would avoid spending over £100 for someone to do the same and attempt to sell you a subscription for this yearly. I agree with the reviews saying that the experience felt like a sales lecture, constantly trying to upsell unnecessary items, and it felt quite unprofessional. The place seems broken, chipped walls, a rogue treatment room where you can see a tub of everyone’s ear wax too.
Some questionable claims being made too by professionals here, promising those who have high prescriptions to start seeing clear the following day but they evade this by claiming you need to try ALL treatments before you know which ones work. However if you try to find out WHAT these treatments are, you won’t get an answer as it’s “secret”. When I phoned up the person on the phone genuinely had no idea what services were offered except a dry eye treatment (didn’t know what this consisted of but it isn’t gland expression, IPL, Exfoliation or lipiflow) and various prices were quoted.
I personally was not relieved of any symptoms but hesitant to try the “other” treatments because you won’t find out exactly what they entail or involve until you sign up to a yearly plan!
I’ll be interested to see if the review gets removed or what happens after posting this but if you have diagnosed dry eye please avoid and see a specialist clinic, and continue doing compresses and massage at home!read more
Federico Martini
14:58 02 Mar 24
Doctors here are the best in town! I highly recommend this center, the kindness of the staff and the competence about... my request make my choice the best ever. Great! Go there without any thinking.read more
Hiren Lad
12:08 21 Dec 23
After getting ill, my mum experienced some issues with her eyes and ears. Speaking to bruno, he offered an eye clean... and it certainly did the trick. Mum mentioned being able to see better and has taken the strain away. Bruno also did an ear treatment to help with the ear pain - mum has not complained about her ears since.
Will be going to do an eye clean next year myself!read more
Rock Star
18:56 29 Nov 23
My wife came here a few months ago, due to struggling with dry eyes for over a year and seeing multiple opticians with... no success.
She discussed her problem with Bruno who was very patient and after her first treatment she instantly felt better!
Since then she has been back a couple more times for more treatments and feels better every time.
Highly recommend anyone struggling with dry eyes to come and see Bruno!read more
Angie P
12:35 28 Nov 23
I've been a customer of CCLC for years and I also have an eyecare plan with them. Bruno has been suggesting to me for... a while to have an eye clean and last month just before I left for my 4 week holiday I had an eye clean done. It was perfect! Before the actual eye clean I was settled in a room with relaxing music until Bruno performed his magic! I must say that when it comes to my eyes I'm quite nervous about people touching them however, with Bruno's calm voice and the relaxing music he was able to do everything without me feeling nervous. The eye clean left me with clearer vision and fresh eyes throughout my 4 week holiday and up until now I find that my eyes are not as dry as they usually are when I wear my contact lenses. I most definitely will have this done again and I would definitely recommend it. The eye clean benefits everyone whether you do or don't wear glasses or contact lenses.read more
Steve Selman
10:08 24 Nov 23
I have been with Concept Camden Contact Lens Centre for years. Brilliant service and well priced. BRUNO is the main man. He... gave me lens which make me see in the dark. NIGHT VISIONread more
aria aysha
18:13 07 Nov 23
I normally suffer from reoccurring chalazions, which have troubled me for the past 3/4 months. My eyes are also... incredibly dry, so I decided to try one of Bruno’s eye clean treatments. It was a 45 minute eye clean which included a form of heat therapy, which felt more like a spa than a treatment and I felt completely relaxed. Afterwards, my vision was much sharper, my eyes also looked brighter and whiter. A few days later my chalazion had shrunk. I was also given advice on how to manage my condition to prevent any reoccurrence. I cannot recommend this treatment and Bruno highly enough.read more
Andy Spencer-Church
15:31 04 Nov 23
I got my lenses in time for the weekend!! Thanks Concept Camden Contact Lens Centre!
Bruno and team are simply the best. Always... have my lenses in stock (and I’m an unusual prescription). I’ve been a customer for over 20 years now, they’ve never once let me down.read more
Emilie Saksvig
14:26 21 Oct 23
Was traveling to London from the US and Camden Eye Centre and desperately needed contacts and Bruno, Emam, and Naoja... were extremely helpful and supplied me with everything I needed with ease. Will definitely be going back and recommend them to locals and visitors alike!read more
ciaran turner
15:47 10 Oct 23
Have been with these opticians for years and my experience has been very positive. Bruno is enthusiastic about his work... and excellent at offering trials for new types of lenses. All the staff are friendly and remember the names (and prescriptions) of their regular customers… A very welcoming local business, highly recommend!read more
Francesca Grisenti
11:01 17 Sep 23
Highly recommend the eye spa ! Since I started wearing contacts ten years ago, I've always had trouble seeing at night.... Well, thanks to Bruno, his advice, and the eye treatment , I can see from dawn to dusk now! My vision was superb following the eye treatment; I could see clearly and brighter even for a week without contact lenses. Thank you so much Bruno!! Really thank you!!read more
David Mousley
18:53 02 Sep 23
Son forgot glasses and lenses on mini break to London. Without any notice, the staff jumped into action and provided... some daily lenses free of charge!!!! This was despite the best efforts of our local Boots branch to stop/slow the process on the phone. Fantastic service. Pity we don't live near else we would all immediately switch. Thanks again.read more
saffie Topolski
18:59 31 Aug 23
Problems with my eyes (getting styes/irritated lids) began almost two years, and really affected my mental health, as I... couldn’t find any solutions; no one knew why these issues were, and how to help them, which was extremely frustrating.
From going to the doctors, the NHS eye clinic, a private clinic and even asking health practitioners, I found NOTHING that helped (proving the lack of knowledge and care in this area).
But 5 months ago, I started seeing Bruno, who has been the only person to show a real care, and has also managed to help these problems go away. Not only this but, he will always find the time to see you, despite his busy schedule. His knowledge, his care, and his dedication to finding real results is more than admirable and there’s honestly no words for my gratitude for him.read more
Sonali Bhojwani
19:07 19 Aug 23
I saw Bruno for a lid clean as I am suffering from dry patches/ possible eczema under my eyes. He is so knowledgeable... and worked his magic, tailoring the treatment to be pregnancy-safe, and made my eye area feel unclogged, cleansed and hydrated. Suddenly everything appeared brighter (it was as though my eyesight had improved!) and the dry patches under my eyes completely disappeared. It was also a very relaxing and cleansing treatment. Bruno is an expert in this field and I would 100% recommend this treatment to anyone feeling like their eye area needs to be refreshed and re-nourished. 5* from meread more
Glow Girl
13:37 16 Aug 23
Had a great experience recently with an emergency situation with my left eye. It was very sore, light sensitive and... tearing up badly. My regular opticians in Hampstead were full so referred me to this place to be seen urgently and I was initially apprehensive. Thankfully after seeing Bruno he listened carefully to my history, prescribed a set of products and I’m relieved to say, I avoided a trip to Moorfields eye Hospital after a few days my eyes felt much better. Thanks so much for the excellent care!read more
mina Taylor
13:00 16 Aug 23
The service I received at the Concept Camden Contact Lens Centre by Stephen was professional and with patience. My prescription... glasses arrived quickly and perfect to my satisfaction. I will surely recommend them. Thanks so much. MINA, Camden Town NW1read more
markham norman
13:25 02 Aug 23
This place is the best for contact lenses, glasses & hearing. Bruno is fantastic with contact lenses, giving me near... perfect vision without glasses, the new lenses he got for me are superb. Steven helped me last week with selecting my new glasses frame and talked me through the various lens options, they were ready within a week.
I've been coming to Concept Camden Contact Lens Centre for over 10 years & wouldn't go anywhere else. M Nread more
Robin Swan-Brown
15:34 28 Jul 23
Staff are friendly welcoming. Their advice has been excellent and the range of services is growing and great! I was... there today only to pick up lenses and a contact lens check. I booked a new eye cleanse and discovered that I’ll be getting a free set of lenses next month because I’m on the loyalty scheme!read more
Suraj Manandhar
14:22 20 Jul 23
Don’t let the reviews fool you, they have a colleague named Affan working there and his job is to write fake 5 star... reviews. Steven, the manager, should not be in this industry, let alone be a manager. They overcharge for eye tests and contact lense tests and the worst bit of it all is there is HIDDEN FEES, if you don’t believe me, please call SpecSavers Camden or Boots Opticians Camden first to get a quote (with no hidden fees)
Worst customer service I’ve ever received. I’ve been coming here since I was 13 years old, and the new management is a disgrace. All I did was call and ask for was my contact lense prescription and my PD and he replied “no” and hung up the phone. Steven (the manager) and Affan his sidekick, what appalling appalling experience. I don’t recommend it to anyone unless you want to pay hidden fees after all your tests.read more
Marley Black
14:16 20 Jul 23
Been getting my lenses from there for 34 years now, know Bruno for 32 of them yesterday I always get treated right by... him especially but all in all the staff are helpful they go above and beyond to help your needs.
Highly recommend
Marlon Bread more
Angela McShane
16:53 06 Jul 23
Fabulous service today from both Bruno and Affan helped me with my sunglasses which kept falling off now totally... secure! Great job thank you! Highly recommendread more
Jez Miller
08:30 30 Jun 23
I have been a customer here for just over 30 years, and Bruno has been working there the whole time. During this time,... he has been developing his own techniques for eyecare, constantly looking to innovate and push things forward. I can't recommend the "lid cleaning" therapy enough. I walked out of the place with considerably sharper vision after this procedure, and didn't even feel the need to wear my lenses. Both my near and distance vision measured 20/20. Its a shame I can't get it done every month and dispense with lenses full stop. Treat yourself to this procedure, you will be surprised at its efficacy!read more
Suzi
18:11 25 Jun 23
My glasses were broken, and I visited this place to resolve this problem. Stephen is very nice and friendly. He tried... his best to find a frame that fits my lenses. He showed me his passion and he is sincere. His kindness is priceless.
It was worth it and I was deeply moved. Thank you for giving me a good memory and I would never forget it. Thank you so much.read more
L Dee
16:41 17 Jun 23
I enjoyed the experience Stephen is hilarious, knowledgeable and makes people feel at ease. There appears to be good... humour and a great atmosphere at the Camden Lens Centre. I have also had my hearing tested in the past and have always felt on each visit that I have been well informed and reassured.
Thank you to all at Camden Lens Centre.read more
Valerie Etienne
00:50 12 May 23
Great experience as always with Bruno & all at Camden Contact Lense Centre .They look after all my contact... lense/glasses care , and I can’t fault their exemplary service!.
I had an amazing eye treatment today using a very common ( but in this case a bit more expensive)kitchen product my eyes looked clear, bright and felt ‘zingy’! intrigued? My lips are sealed .. why don’t you find out for yourself?
Thankyou Bruno ????
Valerie Etienneread more
Naim
13:03 05 May 23
I was at work and suddenly felt my eye irritating me more than usual, turns out I have a condition called "dry eye" as... well as a scratched cornea. I saw Bruno who gave me an eye wash and repair service that instantly got rid of my irritation. I then went back to trial contact lenses and found out that the lenses act as a bandage for my scratched cornea. I learned that the lenses I use actually have potassium in them that help equalise my tears (to counter the dry eye condition).
I have been using these contact lenses for 3 weeks now and have been loving every second of it, especially under the guidance and tutelage of Bruno!read more
Marcia Rivera
16:57 27 Apr 23
This shop is absolutely amazing. Stephen and Bruno saved my trip! Im in London on a business trip and forgot my... disposable contact lenses at home, so I was looking to buy a short term solution.These guys were so friendly and just looked for some samples for free of what I’m wearing. Thank you guys for an unforgettable customer experience.read more
Sonny Tan
12:40 08 Mar 23
I have been coming to Concept Camden Contact Lens Centre for over 20 years now. The service I receive has always been... excellent. The quality of service is top notch and everyone at the centre is friendly and helpful. I would recommend this place to anyone without hesitation.read more
sadia farah
05:36 15 Feb 23
Been a long term customer of Camden contact lenses and also get my glasses from here too. Wonderful service and great... help, particularly Bruno who has an incredible amount of knowledge when it comes to eye vision and health. Can’t wait for my next visit with Bruno as I’ve signed up to the annual vision and eye health management service he offers and for an affordable price too. Excellent!read more
Malgorzata Michalska
15:13 16 Jan 23
My husband and myself have been going to this place for years. The opticians are amazing, the atmosphere there is... great! We are so happy with the service we’ve received and we will recommend this place to everyone. Thank you for your care of our vision and nice glasses!!!read more
Jojo Hellfire
13:04 30 Dec 22
I have had a great experience with the staff there. I have been going there for myself and always felt welcome and... happy. They give you the opportunity for you to choose the glasses you want or need and aren't ruderead more
Kim Benn
15:13 19 Nov 22
I have been going here for 17 years. The staff are so knowledgeable and helpful. They are pioneers of eye care. I... suffer from very dry eyes which are very near sighted and I suffer very prominent floaters but here they have always advised me on the best lenses for me. I have had very bad floaters since I was 10 (now 38), a few months ago I had a eye clean with Bruno (don't worry, know it sound terrifying but it is actually wonderfully relaxing and doesn't hurt at all), for a whole month after my floaters were gone, 3 months now and I only get very few light ones. For a few weeks after my eyes were so clear, I could actually see better without my glasses than before the clean, feels like seeing the world with new eyes. CCLC have improved my quality of eye care. I can't recommend them enough. Thanks to Bruno and the team.read more
Francis O’Connor
14:10 18 Nov 22
I have been a visitor to the centre for many years for glasses and contacts and have always received first class... service. Recently I was introduced to the specialist enhanced eye clean treatment developed by Bruno and it is amazing. It has really helped with my dry eyes and also my blocked sinuses. Wouldn’t hesitate to recommend the Camden contact lens centre.read more
jamie runs
20:55 10 Nov 22
Came here for an eye test and contact fitting after seeing the glowing reviews but sadly can't relate. All talk about... how unique and great their service is, trying to sell a clinic subscription I clearly stated I was not interested in, refusing to provide the raw data from tests, saying only they decide what a patient needs, making an inappropriate reference to another customer, even threatening 'don't do anything stupid, don't go to any other place'. Needless to say I'll be staying well clear! Completely and shockingly unprofessional to the point of (rather tragic) comedy.read more
Daniel Collins
12:52 12 Oct 22
Great place, I was stuck in London and one of my contacts had torn - I called up and they helped me out with some... temporary lenses while I was away. Thanks so much for helping me at such short notice! They have an in-depth knowledge of contact lenses, even new lenses that are coming out and what’s best!read more
Beth McMahon
18:08 10 Sep 22
Always good to visit Camden Contact. Service and staff always helpful and welcoming. Special thanks to Bruno who... always looks after me and keeps me posted on latest contact lens. Recently he gave me an eye care treatment which was 5 star and very refreshing for the eyes and vision was much improved afterwards. Would definitely recommend it. Keep up the good work. See you all soon and many thanks
Elizabeth McMahonread more
Dee Smith
23:37 07 Sep 22
I’ve been at this opticians for 28 years & the service has declined in all fairness. Most of the staff are friendly... for the most part, they have a limited section of glasses available & tend to gear you towards the higher priced frames which aren’t covered by any type of warranty whatsoever so every time my glasses break I have to spend another £300 or so for a new pair with an identical prescription. I should have gone to Specsavers & so should you.read more
t d
08:05 12 Aug 22
The staff are lovely. The optometrist is professional. The service provided was really good. The downside was their... pricing it was a little expensive especially as my mother is a pensioner and had to pay almost £300read more
katarzyna choma
11:01 06 Aug 22
This is the best place in London to have microsuction done. Very friendly and helpful staff. Amazing! You deserve more... than 5 starsread more
Y ifergan
17:28 11 Jul 22
Best experience I’ve ever had in a optician.. because of the good nature and happy environment as well as the... professionalism from all their workers!
Speedy delivery of glasses and value for money
£40 for the nicest glasses is a bargain worth chasing !!!
Thank you!read more
Sonny Tan
17:02 09 Jul 22
Excellent and professional service. I was really well looked after and got the best advice. Highly recommended optician... for your eye care.read more
Ben Rosier
17:35 06 Jul 22
Great service and a fast turnaround. Got a very decent second pair of prescription glasses for a little over £100... turned around in under 3 days. Big thanks to Stephen and the team.read more
Tom Fryer
17:28 15 Jun 22
This place have been looking after my eyes for nearly ten years and have been excellent. When I was in hospital they... still made time to deal with my family and still get me my lenses. I am very grateful for that they went above and beyond. Their service is impeccable and personal. I will always use this company for my lenses. Xread more
Estelle Straeng
02:24 04 Jun 22
I went to this optician to get sunglasses I bought somewhere else fixed (adjustment because they were too big) and the... people working here were extremely helpful and fit my glasses for free (bent the bows) to make it fit.
Very gentle and welcoming people, I highly recommend. Thank youread more
Zanu Miah
12:50 19 Apr 22
I've just visited them for to see if i can book myself in for an e. . They saw me straight away without an... appointment. Very friendly staff.
The optician explained things to me really well. Never at any point was there any pressure for me to buy glasses from them which both vision express and specsavers have always done.
Highly recommended.read more
Ms Saida Shaani
15:30 26 Mar 22
Very friendly staff and great customer services provided. My daughters eye test was very professional and given good... advice regarding eye care. I am very pleased and definately feel much more at ease now with regards her eye sight.read more
nicola george
15:43 22 Mar 22
I have visited a couple times over the years the staff are very friendly, helpful and polite i collected my new glasses... today very pleased I recommend anyone to visit the store.read more
Patricia Canedo Rivas
19:10 18 Feb 22
Very good lenses and great speed at delivery.
I have now been coming here for over 2 years and I can confidently say... the advice I have always given has been exceptional, always professional and looking after their patients.read more
Catherine Harron
14:42 13 Feb 22
Amazing service, Bruno & Stephen were so helpful, really helped me out as I was in a bit of a pickle!!
I would... definitely recommend Concept Camden Contact Lens Centre to anyone as their service goes above and beyond, all the best guys and thank you again for all of the help you provided, good people ❤️read more
Bona Fide Bounty
10:09 07 Feb 22
Bruno has a great understanding of the issues affecting contact lens wearers to find a solution to assist customers. ... My prescription is complex and Bruno gave one to one customer service but, disappointed with the quality of lenses issued. Charged for the consultation, charged for dry eye drops (which I have never needed in 20 plus years of contact lens wearing) and gave me below par trial lenses from an unknown barnd that are thick plastic, rigid, large and poor quality - nowhere near as clear or comfortable as Johnson and Johnson. I don't want to be their guinea pig so am going to try elsewhere.read more
Samantha Denya
18:26 20 Jan 22
I have been coming to the Concept Camden Contact Lens Centre for years as well as my family members. Always offering a... brilliant service welcoming and ready to help. Definitely recommend.read more
Monica Lindsay
14:48 15 Jan 22
Love this place. Have been going there since I was a student - over 30 years! and I don't live nearby. I have never... been disappointed.
I wear both glasses and contact lenses. For lenses I see Bruno - he is extremely knowledgable about all things related to the eye.... vision and eye health.
Highly recommend them.
9/1/22 just had an eye clean. I have an eye clean included as part of my eye care plan. Bruno used a new method this time - it was brilliant. My eyes felt so fresh and clean after - I even think my eye sight was a little better after the clean. Looking forward to my next one.read more
A Rose
23:11 06 Dec 21
Great service, I had an eye wash a contact lense eye test, got to try out some new lenses. Was seen by Bruno who knows... an incredible amount about contact lenses and customer service. Excellent service I've been coming here for over 15yrs.read more
John-Paul Moody
18:16 26 Nov 21
Great shop. Friendliest people I have encountered in London. Bruno was super helpful.
Ziad Sayegh
14:06 16 Nov 21
Great service and very friendly and knowledgeable staff. Highly recommended.
Kyle Wang
12:45 13 Oct 21
Walked in with a problem on my specialized hard contacts in my eye, and Bruno really helped me out here! He taught me... how to remove them safely, a skill that I should have learned in the 15 years of owning them that my optometrists never taught me.
Very happy I walked in, the staff were friendly and eager to help with suggestionsread more
A E
18:53 05 Oct 21
This place was a lifesaver. I was looking for particular contact lenses (acuvue moist 9 circumference for big eyes) and... i was in London for business and forgot to bring my own. After going to 3 major opticians and getting refused, Bruno at Camden welcomed me and helped me in my predicament. Very grateful for the excellent service and accommodating my request. Thank you, Bruno and Concept Camden Contact Lens Centre.read more
Sandra Henriques
19:06 28 Sep 21
I have order a pair of new glasses with prescription lens. all was fine until collection, the guy goes in the back to... sort out a detail in the glasses so they fit my face and breaks them. I left the shop with the promise that he will order new frame ( same as the one I choose) and will let me know. Few days passed and nothing from them. I called and he tells me sorry I can’t find the same model so you have to order other frame that will fit your lenses. So Now I can only choose a frame that can only fit the specific size of my lenses. The story goes on and I finally requested a refund. Takes ages to have it back. I ask to be sent the prescription of my lens and was told they can only send the prescription without signature when they know they have to sign it according to the law. It was a mess!! The attitude of the employees is disgraceful! I don’t recommend this service: you risk getting out without your glasses or money!!!read more
Nathalie Clyne-Wilson
18:52 28 Aug 21
I have been a client for more years than I care to remember for both regular eye care, as someone with extreme myopia,... and also contact lenses.
I have always been highly satisfied with the professionalism of the staff and the customer care, as well as their competitive pricing. I strongly recommend the Concept Camden Contact Lens Centre.read more
A P
11:17 28 Aug 21
I've been coming here for over 30 years. I wouldn't trust any other opticians. I have a complicated situation with one... of my eyes and I've always found this place amazing with their help. The opticians are professional and give good advice. In terms of contact lenses no one seems to know as much as Bruno does as he's always updating his knowledge with research. I find them friendly, extremely helpful and always willing to assist with questions and queries. I would thoroughly recommend!read more
John Blood
16:49 18 Aug 21
Bruno is a wizard! His knowledge is all embracing and he'll work incredibly hard to make sure he finds exactly the... right lens that will work for you. I've been a customer for years and have nothing but praise and confidence for his patient and intelligent work.read more
Houda
12:44 18 Aug 21
I live close by to this shop and have been coming here since I was 15. They use highly trained optometrists to do eye... checks and the staff are very welcoming. My recent eye test was done thoroughly and I wouldn’t go anywhere else.read more
Alagu Meyyappan
15:24 09 Jul 21
I had overall great experience from eye test too lens selection for my glasses... staff were very helpful and guided me... well... please with the choices made. Thanks.read more
Karen Brown
19:26 09 Jun 21
Truly the best in London. They have maintained a consistently excellent level of customer service over their many years... of looking after my eyes! Always going that extra mile to create a wonderful experience. Highly recommendedread more
Charlie S
15:37 05 Jun 21
Potentially one of the best opticians I've visited; friendly service, good value. Stephen very helpful and... knowledgeable (shame he's an Arsenal fan...) would recommend!read more
Susan Heslop
11:53 03 Jun 21
Cannot recommend this opticians enough. First class customer service and really professional, knowledgeable and... friendly staff.
Stephen in particular took time to help me chose the right glasses. Thank you for your patience. Sueread more
Patricia Das
15:59 21 May 21
The staff here are polite and attentive, Bruno takes the time to explain what is being done, you are not rushed and can... ask questions to understand what is the best for the eyes.
Steven has a sense of humour as well as being professional. The staff are very welcoming.read more
Rosie C.
18:30 11 May 21
Absolutely fantastic, utterly professional yet truly warm and friendly. I have visited the audiologists a few times,... and I don't think there is a better place to go in London. The level of service is absolutely amazing. I have been seen both by Anshul, a wonderful, knowledgeable and very kind audiologist, and the visiting specialist Dr Hussain who I just can't possibly praise enough both for his unsurpassed expertise and his empathy, warmth and understanding of the anxiety that can be caused by tinnitus and hearing concerns. I've also had an eye test there and was also very happy with it. I want to congratulate you all for doing such a great job, keep it up!read more
Victoria Colombani
12:33 30 Apr 21
Kind and attentive staff considering how busy it can get on Camden High Street. My experience with them was hopeful... despite the fact I’ve had issues wearing contacts my whole life due to severe dry eye and blufferitis. But after taking direction on proper use, contacts are already easier to manage. I look forward to my next appointment to further my education on improving my eye health! Oh and thank you for helping me find the perfect sunglasses!read more
Ayaan Nasir
14:00 17 Apr 21
Dr Monal gave me an excellent check up and gave me great recommendation. The dr took her time to do the examination and... answered all my questions. Stephen provides an amazing customer service. The frames available for selection are good too. Highly recommend them!read more
Anesta Logan
20:48 10 Mar 21
The service I received far surpasses what I expected.
The staff were professional and Super Friendly.
I felt valued as... a customer.
I would Highly Recommend The Concept Camden Contact Lens Centre.read more
Sam G
13:43 09 Mar 21
Cannot get over how great this place was. Amazing and friendly team delivering exceptional customer service at good... value. Look no further for eye care.read more
Busola Evans
13:26 27 Feb 21
Excellent service as always. I found Stephen brilliant - particularly helpful with all my queries - and I have got a... great pair of glasses as a result.read more
Will Donbavand
17:57 15 Feb 21
I can thoroughly recommend Concept Camden Contact Lens Centre. Stephen, the manager was able to source my desired frames, which... came within 2 weeks with all competitors quoting 6-8 weeks. He also agreed to price match. Great customer care. Thank you!read more
Paula Scarlett
17:22 06 Feb 21
I have been coming here since I was 18 years old and I am now nearly 48. I’ve been a customer longer than some staff.... This opticians feels like home for me. Staff like Bruno and Silfal are more like friends than staff.
The shop now reflects how an opticians should look like and the new managers are great.
I’m proud to call Camden Contacts my opticians. I truly have been well looked after for over 27 years. Here’s to many more.read more
Ifrah Yousof
18:32 25 Jan 21
They have loads of different options for all face shapes. They were professional and friendly. I'm totally in love with... my glasses. I will definitely be going back for more ?read more
Farhana Khanam
20:02 04 Jan 21
Excellent customer service. Friendly and welcoming. Big smiles. Amit was brilliant doing my test. Steven's customer... service is 10/10, knew the style and brand I want. Allowing me to try few. Honest opinion. Love it when the person is direct and knows what the customer wants. Assistant karema, was brilliant. Helping me in selecting my glasses. Its always great to have 2 opinions other than my own. Honestly speaking. I received an excellent customer service today. And shall return for my next test. Thank youread more
Iwa Salami
03:00 01 Jan 21
Fantastic service all round from start to finish - the reason why I remain a customer even after many years! Special... thanks to Stephen, for his profound professionalism and good-nature.read more
Laurel Mckie
17:49 09 Dec 20
Concept Camden Contact Lens Centre has provided me with care, consideration and up to date advice about my eye care for more... than 20 years. The brilliant eye cleaning suggested, has worked wonders for my vision and the overall condition of my eyes. I was reluctant at first. Why tamper with them when I keep them clean, don’t usually have any infections and I add drops if they are really dry, whenever necessary. It took several years to be convinced that it would be of use. But I was pleasantly surprised with the immediate impact. I had clearer vision straight away without my lens or glasses on. They were also fresher for much longer throughout the day.read more
Eleanor Arnold
18:17 01 Dec 20
From start to finish the BEST optician experience I've had! The customer service is AMAZING, staff are really friendly... and helpful, I couldn't be happier to recommend Concept Camden Contact Lens Centre! Just go there, you won't be disappointed.
Thank you to the team for all you did to help me, it is much appreciated. See you for my next eye test!read more
Soul Diva
14:20 11 Nov 20
I nearly went to spec savers but Steve at Camden Contact Centre really made me feel welcomed and went over and beyond... to ensure I got the best value for me budget. I'm super happy with my choice of glasses and will remain a loyal customer too as I've always been looked after here since come for over 10 years.read more
AFRICA SeenHeard
12:22 27 Oct 20
Exceptional service from diagnostics to perfect finishing of lenses and glasses has been consistently delivered by the... Opticians and front of house staff since becoming a patient over a decade ago.
Great care received by three generations of my family in a practice that is a true Camden institution dispensing excellent and efficient NHS and private service.
We are all pleased from children to pensioners with the familiar and friendly manner we are served.
The professional standard and attentive call service always reminds and never fails to ensure up-to-date eye tests.
We always find good value products and services particularly bespoke finishes to designer spectacles and if required the practise will repair or adjust frame fitting between prescriptions.
Overall I am a very satisfied and happy customer and most impressed by the kind manner and dynamic service of Stephen.read more
Sugar Hits
17:27 10 Oct 20
My ear has been blocked for a while and ear drops didn't help, so I came to Concept Camden Contact Lens Centre to get my ear... microsuctioned and I'm so pleased I did! Dr Alam was very friendly, and informative (I love to know exactly what's going on). He showed me what my good ear looked like on the computer, and then my bad ear (which was totally blocked!). My blockage proved quite tough, but we persevered and he got it out. I can hear again, and it's amazing! It was really well priced, and I'm so happy. Definitely worth it and I'll come back if I get another blockage (fingers crossed I don't).read more
Symon Sentain
17:23 03 Oct 20
I've been a customer of the Camden Contacts Lens Centre over the last 25+ years.
They are the best opticians in London... by a long way in terms of professional competence, technical expertise, innovation and customer service. I challenge anyone to find better eye care specialists than Bruno, Steve and Robert at the Camden store.
The fact that they are not part of the usual suspects of chain stores makes them even better. You get what you pay for and what you pay for is really good.read more
Joe Louis De Ville .
15:06 26 Sep 20
A good quality optician, with first class customer service, with added attention to detail and professionalism.
Devon Corrodus
10:47 24 Sep 20
Thanks to Stephen For his professionalism in assisting me Choosing the right frames and also the right lens.You made it... very simple for me to understand the difference in lenses and what would be right for myself. Will be returning when upgrading is required.
Thanks to CAMDEN CONTACT LENS CENTRE. 5 ?read more
Majid Al Battashi
07:30 16 Sep 20
Went hear on Monday for ear microsuction. The reception staff are very friendly. The audiologist was highly... professional, super friendly and informative. Glad to have discovered this place. Will definitely be coming back again.read more
Omodele Okufi
21:07 07 Aug 20
I was very much over due for a pair of glasses in seeing Camden contact lens centre I decided to go in. I was... welcomed by a very cheerful staff member named Steve. He was polite also helpful He helped me pick up the right frames which I went on to buy. On the final day of collection I was greeted again by Steve still his normal disposition. he taught me how to wear my new glasses jokingly told me off for smudging the glasses. It is apparent that he is truly dedicated to his job and gives everyone his undivided attention. Steve deserves 5 stars for his dedicated services. The very best to you Dele from Archwayread more
Hassan Ali
19:03 02 Aug 20
I recently visited here after nearly 12 years and its safe to say the service is still outstanding. I had an eye test... which was very efficient and professional. I decided I had to buy a new pair of frames because the selection they have to offer were amazing.
The kind gentleman named Stephen was very helpful and helped me choose out a new pair of frames for myself.
I would highly recommend visiting here ?read more
karen adomako
19:56 25 Jul 20
Amazing staff that are very helpful. Steve is such a wonderful help. Bruno is is always very helpful and advices you... on the best contacts to suit.read more
Radina Michalska
15:59 24 Jul 20
Service is always friendly and efficient. Advice is always given just makes sure you know what you want! Staff have... amazing sales skills..
Always happy to help if you have issues with your new glasses and will fix the problem. Thank you! I recommend them always.read more
Bill Carpenter
08:35 09 Jul 20
I have been going to the Centre for the last 10 years and I have found them to be helpful, courteous and prompt. Bruno... has always taken care of my contact lenses needs and never lets me down! High recommend service.read more
Nicola Vaiarello
10:09 11 Mar 20
I went to Camden contact lens centre last week because i forgot them in Italy. Stephen understood the emergency and was... very helpful in giving me all the information i needed to get the contact lenses there.
Made me think how important is good comunication when you work in the public.read more
Willow Nash-Williams
12:19 10 Mar 20
I have been coming here for about 25 years and they always go the extra mile, helping me out with free lenses when I've... miscalculated how many I've got left before the new stock arrives (I have a special lens) my daughter and son are now looked after by them too. They are very skilled at talking to children and making them feel at ease. I get holistic advice on diet and supplements and cleaning of the eyes so it's never just your actual sight they are looking at but the whole person and their health which in turn ensures the health of the eye and maintaining good sight. They have a great range of glasses and sun glasses too. Highly recommended.read more
Lam Bankole
10:21 22 Feb 20
I've been a customer for many years and have always found them to be top notch. A professional, knowledgeable and... friendly service is offered by the team every time to the extent that my family now also swears by them. Highly recommended.read more
David Whitmore
18:52 02 Feb 20
Fantastic service from Stephen and all of the guys in Camden. I’ve worn glasses for over 40 years and this was the... quickest and best change of lenses and glasses ever. Everything worked brilliantly. Can’t recommend more highly.read more
Enis Sanchez
19:37 14 Jan 20
The guys at the centre are nothing less than exceptional.
I got there with no previous appointment and still got... attended really fast.
After my first revision, I needed to be seen by the contact lenses specialist (Bruno).
He was mean to leave the shop, however he stayed with a big smile and gave me a master class about eye care that I will never forget.
The Concept Camden Contact Lens Centre guys, will not just fix you, they will also educate you and make sure that any choice that you make is for your own good.read more
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